Last Monday was just such a day. Right in the middle of a haircut, Evan became agitated. He fled to his safe place, his mom's mini-van parked outside. Rather than leave the teen with a half-done haircut, O'Connell followed. While Evan's brother kept him calm and his mom captured the barber's exceptional kindness on video, O'Connell finished with the clippers in the mini-van's back seat, climbing in and around the seated teen.
Small kindness matters.